The short version
- Bought through AppSumo? Refunds follow AppSumo’s policy and are handled by AppSumo.
- Bought on bloomtack.com? Every plan starts with a 14-day free trial, and you get a full refund within 14 days of your first payment after the trial, no questions asked.
- Renewed and haven’t used Bloomtack since? Ask within 14 days of the renewal charge for a refund.
1. Purchases through AppSumo
If you bought Bloomtack through AppSumo, AppSumo’s own refund policy applies, including its refund window. Request your refund through your AppSumo account. AppSumo processes it, and your Bloomtack license is deactivated when the refund goes through.
2. Purchases on bloomtack.com
These are subscriptions you buy directly on bloomtack.com and pay for by card through Stripe.
- Free trial: every plan starts with a 14-day free trial. You aren’t charged during the trial, so if you cancel before it ends, there is nothing to refund.
- First payment: full refund if you ask within 14 days of your first payment after the free trial. No questions asked.
- Renewals: full refund of a monthly or yearly renewal charge if you ask within 14 days of that charge and haven’t used Bloomtack since the renewal, for example by generating, approving or publishing pins.
Outside these cases, payments aren’t refundable, except where the law requires a refund. You can cancel at any time in your account settings so your plan doesn’t renew.
3. How to request a refund
Email hello@bloomtack.com from the email address on your Bloomtack account, or include that address in your message. You don’t need to give a reason.
Refunds go back to the original payment method. They usually appear within 5 to 10 business days, depending on your bank.
4. After a refund
Your account becomes read-only for 30 days. You can still sign in and export your data from Settings, or ask us for a copy, but nothing new is generated or published and scheduled pins are canceled. After 30 days, the account and its data are deleted as described in our Privacy Policy.
Pins that were already published stay on your Pinterest account.
5. Contact
Bloomtack is operated by Outdated Digital LLC. Questions about a payment or a refund? Contact:
Outdated Digital LLC (operator of Bloomtack)30 N Gould St Ste R
Sheridan, WY 82801
USA
Email: hello@bloomtack.com
This policy is part of our Terms of Service.